How long does it take for my order to arrive?

Once the purchase is completed, the order processing process begins immediately. At the end of the processing process, the package will be entrusted to the express courier and delivered within 7 days within the national territory.

Can the package arrive damaged?

All shipments are scrupulously prepared with highly robust packaging to ensure minimal impact of possible damage caused by third parties (e.g. courier)

How much is shipping?

Shipping on national territory (including islands) is €6.95, but FREE for orders over €99. For shipments within the European Union the shipping costs €18 and for international countries outside the European Union the shipping costs €38.

Can I cancel/cancel an order?

It is not possible to cancel an order on redanchor.com, you can start the return procedure within 14 days from the date of receipt of the order by writing an email to info@redanchor.it

Is it possible to make a return on redanchor.it?

If for a valid reason you are not satisfied with your purchase you can start the return procedure by making the request within 14 days from the date of receipt of the order. The returned product must be perfect, without any sign of wear. Products must be returned in the same condition in which they were received. Return shipping costs are borne by the customer. Once we receive your return, Red Anchor has the right to approve or refuse the return if it does not comply with the above. If the return is approved, the customer will receive a full financial refund on the payment method used during the purchase.

I have problems with an order, what should I do?

Contact us, we will respond immediately to solve all problems.

How can I contact you?

You can write to us at the email address info@redanchor. it . If you are in Ponza (LT) come and visit us in the shop in Corso Carlo Pisacane snc. Or call +39 349 6046872